If You Want People to Listen to Your Informative Speech

question 28

Multiple Choice

If you want people to listen to your informative speech, relate the information to

• A) your age, gender, and ethnicity.
• B) their assumptions, stereotypes, and prejudices.
• C) the tone, pitch, and inflection of your voice.
• D) their needs, wants, and goals.

Recognize appropriate tone and strategy for conveying negative or critical messages.

Identify strategies for managing public relations through digital platforms, especially in addressing negative feedback.

Learn how to construct effective subject lines for various types of business messages.

Comprehend the importance of offering alternatives or solutions when delivering bad news.

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Definitions:

Rent-seeking

The practice of gaining wealth without creating new wealth, typically through manipulating the social or political environment in which economic activities occur.

Short-sightedness Effect

The tendency of decision makers to prioritize immediate benefits at the expense of long-term gains.

Externalities

Costs or benefits that affect a party who did not choose to incur those costs or benefits, often leading to market failure if unaddressed by policy.

Rent-seeking Activities

Efforts to increase one’s share of existing wealth without creating new wealth, often through manipulation of the economic environment.