When Marquis Was Trying to Close the Sale with a Customer

question 3

Multiple Choice

When Marquis was trying to close the sale with a customer, he used direct eye contact, a confident stance, and open gestures. He was using nonverbal messages that serve to

• A) secure help.
• B) confirm self image.
• C) hide faults.
• D) be believed.

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Definitions:

Comorbidity

The simultaneous presence of two or more diseases or medical conditions in a patient, which can complicate diagnosis, treatment, and prognosis.

Codependence

Codependence characterizes a relationship dynamic where one person's needs are met through managing another's needs, often leading to unhealthy emotional dependencies.

Conditioning

A process of behavior modification by which a subject comes to respond in a desired manner to a previously neutral stimulus.

Learning Explanation

A theory or framework used to describe how experiences or exposure to certain stimuli result in a change in behavior or knowledge.