Which of the Following Is Not an Attribute Studied as Part

question 25

Multiple Choice

Which of the following is not an attribute studied as part of the SERVQUAL measure?

• A)accuracy
• B)tangibles
• C)empathy
• D)assurance

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Definitions:

Freshwater

Water that contains minimal amounts of dissolved salts, found in rivers, lakes, and streams, supporting a diverse range of plants and animals.

Hypotonic

Describes a solution with a lower concentration of solutes compared to another, resulting in water influx into cells.

Tissue Fluids

Fluids that surround the cells of tissues, providing nutrients and removing waste, also known as interstitial fluid.

Epidermis

(1) An outer layer of cells that covers the body of plants and functions primarily for protection. (2) The outer layer of vertebrate skin.