"The Revenues from an Unrented Hotel Room Are Forever Lost

question 79

Multiple Choice

"The revenues from an unrented hotel room are forever lost." This statement refers to which characteristic of services?

• A)intangibility
• B)perishability
• C)variability
• D)inseparability

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Definitions:

Organizational Subcultures

Distinctive cultures that emerge within different departments, teams, or groups of an organization, often with their own norms and values.

Change Leaders

Individuals or groups leading and managing the process of organizational change.

Status Quo Managers

Leaders who prefer maintaining existing conditions or practices rather than seeking innovation or change.

Uncertainty

The state of being unsure about the future or outcome of events, often leading to ambiguity in decision-making.