Which Service Quality Attribute Deals with Lost Revenues That Cannot

question 46

Multiple Choice

Which service quality attribute deals with lost revenues that cannot be recouped?

• A)access
• B)perishability
• C)reliability
• D)variability

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Definitions:

Ethnicities

Social groups that share a common national or cultural tradition.

Non-English-Speaking Background

Pertaining to individuals or communities for whom English is not the primary language, influencing their engagement with predominantly English-speaking societies.

High School

An educational institution that provides secondary education, typically serving students between the ages of 14 and 18 in many countries.

Rural Area

Geographic areas that are located outside towns and cities, characterized by sparse population density and primarily agricultural land use or natural settings.