Which of the Following Transforms Customer Data into Customer Information

question 5

Multiple Choice

Which of the following transforms customer data into customer information that a firm can use to make managerial decisions such as,"Who are our best customers and what actions can we take to keep them?"

• A) marketing research
• B) data mining
• C) cost-benefit analysis
• D) scanner-based data

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Definitions:

E-Learning

Electronic learning, which involves using digital platforms and resources for education or training purposes.

Virtual Classrooms

Online learning environments that allow for live interaction between the teachers and students as if they were in the same place.

On-The-Job Training

Training provided to employees at their workplace while they are doing their regular work tasks, aiming to improve their skills and performance.

On-The-Job Training

Training provided to employees at the workplace while they are performing their regular job tasks, often under the guidance of a skilled coworker or supervisor.