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The Process of Centralizing Data in a CRM System Is

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The process of centralizing data in a CRM system is sometimes referred to as the interpolation of external and internal touch points.


Definitions:

Viable Future

A future state that is sustainable and achievable based on current resources, capabilities, and plans.

Transformational Leader

A leadership style characterized by the ability to inspire and motivate followers to exceed their own interests for the sake of the organization.

Strategic Leader

An individual who has the ability to influence others to willingly make decisions that enhance the prospects for the organization's long-term success.

Emergent Leadership

A leadership role that is assumed by a person who is not officially designated as a leader but emerges as influential within a group.

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