There Are Fewer Problems Caused by Which Service Characteristics When

question 9

Multiple Choice

There are fewer problems caused by which service characteristics when the service being purchased requires little interaction between the service personnel and the customer?

• A) instability
• B) inseparability
• C) perishability
• D) heterogeneity

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Definitions:

Publicly Held

Describes a company whose shares are traded openly on stock exchanges and can be purchased by the general public.

Securities Act

A U.S. law enacted in 1933 that requires the disclosure of significant financial information by companies offering securities (stocks, bonds) for public sale.

Exempt

To be free or released from an obligation, rule, or requirement typically imposed on others.

Securities Exchange Act

A U.S. federal law enacted in 1934 that governs the trading of securities, such as stocks and bonds, to protect investors and maintain fair and orderly markets.