There Are Fewer Problems Caused by Which Service Characteristics When

question 9

Multiple Choice

There are fewer problems caused by which service characteristics when the service being purchased requires little interaction between the service personnel and the customer?

• A) instability
• B) inseparability
• C) perishability
• D) heterogeneity

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Definitions:

Difference Principle

A social and economic principle that inequalities are only justified if they benefit the most disadvantaged members of society.

Egalitarian Principle

A philosophical doctrine emphasizing equality in rights and opportunities among people.

Market-based Approach

An economic strategy that relies on market forces such as supply and demand to address issues and allocate resources.

Socialized Approach

A method or practice where resources are owned, managed, and provided by the community as a whole or by a government, often emphasizing universal access to goods and services.