Satisfied Customers Are Likely to Engage in Positive Word-Of-Mouth Communication,thereby

question 89

Multiple Choice

Satisfied customers are likely to engage in positive word-of-mouth communication,thereby helping to bring in new customers.Thus,a means for attracting,developing,and retaining customer is known as which of the following?

• A) relationship marketing
• B) ambush marketing
• C) patronage marketing
• D) affiliation marketing

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Definitions:

Chronic Traumatic Encephalopathy

A progressive degenerative brain disease found in individuals with a history of repetitive brain trauma, often seen in athletes.

Suicidality

The risk or propensity toward suicidal behavior or ideation, including thoughts of wanting to end one's life.

Lethargy

A state of sluggishness, inactivity, and apathy, often a sign of illness or fatigue.

Nutritional Knowledge

Understanding of how different foods and diets impact health and bodily functions.