Taxi Companies in Many Large Metropolitan Areas Are Requiring Newly

question 37

Multiple Choice

Taxi companies in many large metropolitan areas are requiring newly licensed taxi drivers to undergo a two-day training seminar during which they learn basic etiquette and acquire a familiarity with common landmarks and street names.What is the purpose of this training?

• A) to increase employment levels
• B) to promote company image by increasing public awareness
• C) to improve customer service
• D) to reduce the need of empowerment

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Definitions:

Core Competencies

The unique capabilities and resources a company possesses that give it a competitive advantage in its field or market.

Low-Cost Leadership

A strategy where a company becomes the lowest cost producer in its industry, offering products or services at the lowest price point to gain market share.

Franz Colruyt

A Belgian entrepreneur known for founding the Colruyt Group, a major retail corporation.

World Companies

Multinational corporations that operate and compete on a global scale, often influencing economic, political, and cultural dynamics worldwide.