What Is Customer Satisfaction

question 72

Multiple Choice

What is customer satisfaction?

• A) a service best handled by the company's customer service department staffed with qualified customer complaint handlers
• B) your customers' evaluation of your goods and services in terms of whether those goods and services are of the highest quality possible
• C) your customers' evaluation of your goods and services in terms of whether they have met the customers' expectations of the best price possible
• D) your customers' evaluation of your goods and services in terms of whether they have met the customers' needs and expectations

---

Definitions:

Gay Officers

Refers to law enforcement or military personnel who identify as homosexual, highlighting considerations of sexuality within professional and sometimes discriminatory environments.

Lesbian Officers

Female law enforcement officers who identify as lesbian.

Sexual Harassment Policies

are guidelines and procedures established by organizations to prevent and address sexual harassment within the workplace or educational settings.

Consensual

In the context of relationships or sexual activities, pertaining to or involving mutual agreement or consent.