Bob Tells Jan That He Is Feeling Fine,but Jan Doesn't

question 1

Multiple Choice

Bob tells Jan that he is feeling fine,but Jan doesn't believe him.What should she focus on to have the BEST chance of identifying any emotions Bob might be hiding?

• A)his words
• B)his body posture
• C)his vocal intonations
• D)his facial expressions

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Definitions:

Franchise Agreement

A legal contract between a franchisor and franchisee, outlining terms for the franchisee to operate under the franchisor's brand and system.

Franchisee

An individual or company that holds the right to operate a franchise, selling goods or services under a franchisor's brand.

Franchisor

A franchisor is a business entity that grants the right to use its trademark or business model to other businesses (franchisees) in exchange for a fee.

Expansion

The process of enlarging the scale of operations, increasing the production capabilities, or broadening the scope of a business.