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Margarite Is Giving a Presentation on Listening Skills to a Group

question 16

Multiple Choice

Margarite is giving a presentation on listening skills to a group of people who work for a large corporation. She plans a presentation that revolves around activities that they can participate in and relates these activities to situations they encounter every day at work. Margarite is using which of the following to make her presentation memorable?

Learn techniques to respond and overcome objections during a sales presentation.
Understand when and how to implement the trial close technique.
Grasp the concept of forestalling and its application in addressing objections early.
Comprehend various methods for handling objections, including compensation and dodge methods.

Definitions:

Rules of the Game

The established guidelines, criteria, or regulations that dictate how a particular activity or process is conducted.

Disagreement Value

The worst outcome that a party is willing to accept before walking away from negotiations or a transaction.

Car Dealer

A business entity that sells new or used cars at the retail level, based on a dealership contract with an automaker or its sales subsidiary.

Sale Price

The final price at which a product or service is sold after any deductions or promotions.

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