Olga Is Discussing Her Work Schedule with Her Supervisor

question 30

Multiple Choice

Olga is discussing her work schedule with her supervisor. She is not happy with her assignment and tells her supervisor, "You assign the best training dates to the people in your work group." Based on Olga's comment, what does your book recommend so she could be more effective at managing this conflict?

• A) Check her understanding of the supervisor's message
• B) Own her statements by using descriptive language
• C) Use self-talk
• D) Discuss the pros and cons of the solution.

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Definitions:

Stress Circuits

Biological pathways involving the brain and body's response systems that activate during stressful situations, impacting physical and emotional health.

Exposure

A therapeutic technique used in behavioral therapy where an individual is gradually introduced to a feared object or context without any danger, to overcome their anxiety.

Flooding

An exposure therapy in which clients are exposed repeatedly and intensively to a feared object and made to see that it is actually harmless.

Psychological Debriefing

A structured conversation following a traumatic event intended to help those affected process their experiences and reduce stress.