Rather Than Listen to What Her Mother Was Saying, Carson

question 7

Multiple Choice

Rather than listen to what her mother was saying, Carson was more interested in thinking about the new video game his friend had told him about at school. This is an example of which of the following barriers to listening?

• A) Self-focus
• B) Emotional noise
• C) Criticism
• D) Processing rate

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Definitions:

Line Department

A department that directly advances the core work or goals of an organization, as opposed to a support or administrative department.

Staff Department

A unit within an organization that provides specialized services or support to other departments, but does not produce direct outputs.

Managerial Accounting

A branch of accounting focused on providing information to managers within the organization to assist in decision-making.

Financial Accounting

The field of accounting that focuses on preparing reports which provide information to external stakeholders about the financial position and performance of a company.