When She Is Angry with Robert, Alice Tends to Call

question 6

Multiple Choice

When she is angry with Robert, Alice tends to call him a "jerk," as she storms out of the room. She knows this term gets a response from Robert every time she uses it. The term "jerk" is an example of _____.

• A) supportive communication
• B) a trigger word
• C) empathetic communication
• D) polarization

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