Greg Has Just Started His New Job and Is Feeling

question 25

Multiple Choice

Greg has just started his new job and is feeling overwhelmed with projects that are coming due in a short time. He is talking with Julia, his friend and coworker. Julia responds by relating the frustration and confusion she felt when she started the job and offers to help Greg get back on track with his projects. Julia's understanding of how he felt is an example of _____.

• A) neutrality
• B) empathy
• C) manipulation
• D) apathy

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Definitions:

Composite Scores

Aggregated scores derived from combining individual scores from multiple assessments or tests to provide a summary score.

O*NET

An online database tool sponsored by the U.S. Department of Labor, providing detailed descriptions of the world of work for use by job seekers, workforce development, and HR professionals.

Dominance

The state or condition of having power, authority, or influence over others.

Emotional Regulation

The process by which individuals influence their emotions, how they experience them, and how they express them, often vital for social functioning and mental well-being.