A Nurse Is Confronted by an Angry Patient Who Begins

question 27

Multiple Choice

A nurse is confronted by an angry patient who begins to scream. To positively resolve the conflict, the nurse should do which of the following?

• A) Apologize for any misunderstandings.
• B) Make jokes and personal insults.
• C) Be specific about what he or she perceives the problem to be.
• D) Ask the patient for ideas on how to resolve the conflict.
• E) Speak privately with the patient.

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Definitions:

Prior-Period Adjustments

Corrections of errors in previously issued financial statements for periods prior to the issuance of the current financial statements.

Net Income

The net income of a business, which is the amount remaining from total revenue after deducting all costs and taxes.

Depreciable Lives

The estimated period over which a fixed asset is considered to be useful and thus can be depreciated for accounting purposes.

Depreciation Expense

The allocation of the cost of a tangible fixed asset over its useful life, reflecting wear and tear, deterioration, or obsolescence.