Define Balanced Scorecard

question 45

Short Answer

Define balanced scorecard.

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Definitions:

Process Value Analysis

Analysis that identifies and evaluates core processes for their performance contributions.

Reengineer Workflow

The process of analyzing, redesigning, and often simplifying the flow of work within an organization to increase efficiency.

Computer Technology

The use and study of computers and other electronic devices to store, process, and exchange data, significantly impacting society and business operations.

Customer Service

The help and counsel delivered by a firm to customers who acquire or employ its offerings.