When Empowered Employees Are Held Accountable for and Pressured to Achieve

question 34

Multiple Choice

When empowered employees are held accountable for and pressured to achieve specific goals and are given wide latitude in their actions to achieve them, there can be

• A) increased productivity.
• B) dysfunctional behavior.
• C) decreased number of complaints.
• D) decreased turnover.
• E) increased number of litigations

---

Definitions:

November and December Sales

Refers to the revenue generated from the sale of goods or services during the months of November and December, often a significant period for retailers due to holiday shopping.

Department Store

A large retail store offering a wide range of products and brands under one roof, organized into departments for shopper convenience.

Toy Manufacturer

A business involved in the design, production, and marketing of toys for children and sometimes adults.

Trucking Company

A business entity that specializes in transporting goods across distances using trucks.