A ____ Total Sums All of the Data in a Row

question 109

Multiple Choice

A ____ total sums all of the data in a row or column.

• A) grand
• B) global
• C) master
• D) value

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Definitions:

Customer Service

The act of providing support and assistance to customers before, during, and after they make a purchase.

Marketing Research

The process of gathering, analyzing, and interpreting information about a market, about a product or service to be offered for sale in that market, and about the past, present, and potential customers for the product or service.

Personal Selling

A sales technique involving direct interaction between a salesperson and a customer with the aim of persuading the customer to purchase a product or service.

Non-price Strategy

Marketing tactics that do not involve altering the price, such as product differentiation, branding, and quality improvements.