Any Significant Change in the Workplace Can Lead to Discomfort

question 34

Multiple Choice

Any significant change in the workplace can lead to discomfort and resistance. Which of the following statements can decrease staff resistance to the implementation of a new system?

• A)"Give it time, you will like it."
• B)"Perhaps you need more staff development programs."
• C)"We know what we are doing.The committee has worked on this project for months."
• D)"If you find that its functions are not user-friendly, the committee can make the appropriate changes."

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Definitions:

Impatience

A disposition toward being quickly irritated or provoked by delays or obstacles.

Perfectionism

A personality trait characterized by striving for flawlessness and setting excessively high performance standards, accompanied by overly critical self-evaluations.

Illusory Promise

A statement that appears to be a promise but does not actually bind the party to any commitment or obligation.

Promissory Estoppel

A legal principle that prevents a party from going back on a promise, even if the promise was not formally agreed upon, if the other party has relied on that promise to their detriment.