In General, Employees Should Not Help a Customer If It

question 7

True/False

In general, employees should not help a customer if it isn't part of their job and should not volunteer to assist customers unless they ask for help.

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Definitions:

Ethnography

A qualitative research method used to study cultures and communities by observing and participating in the daily life of the subjects.

Quantitative Data

Data expressing a certain quantity, amount, or range, usually presented in numbers and statistics, and used for mathematical analysis and objective measurement.

Meanings

The significance or interpretation of a word, sign, symbol, or action to individuals or groups within a particular context.

Ethnography

A qualitative research method aimed at studying cultures and communities through close observation and participation.