In His Book, How to Deal with Difficult People, Hal

question 69

Essay

In his book, How to Deal with Difficult People, Hal Plotkin recommends a six-step approach to providing feedback to difficult people at work in order to help them realize their full potential. Identify and describe three of these strategies. Provide an example of each strategy you choose to demonstrate how you would use it with a difficult colleague or subordinate.

---

Definitions:

Two Independent Groups

In statistical analysis, two groups of subjects that are randomly assigned and do not influence each other.

Paired Samples T-Test

A statistical test used to compare the means of two related groups to ascertain if there is a significant difference between them.

Productivity

The efficiency at which production inputs, such as labor and capital, are turned into outputs, often measured as the ratio of output to input over a specific period.

Intervention

An action or process of intervening, often implemented to bring about a change or influence the outcome in a positive way.