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Comforting Message Strategies Include Being Clear About Your Intentions, Protecting

question 39

True/False

Comforting message strategies include being clear about your intentions, protecting the other person's self-esteem, and centering your messages on the other person.


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Unnecessary Steps

Processes or actions within a workflow that do not add value to the product or service and could be eliminated to improve efficiency.

International Federation

A global organization or association that represents and governs a specific set of standards or interests across nations.

Code of Ethics

A set of principles and guidelines designed to help professionals conduct business honestly and with integrity.

Service Firms

Companies that provide intangible products, such as consulting, banking, and legal services, to their customers.

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