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Provide two examples of when you or someone you know demonstrated poor listening habits, such as defensive listening, disruptive listening, pseudolistening, selective listening, and/or superficial listening. Explain why these were poor listening habits and how to minimize their use.
Exchange Theory
A social psychological perspective that explains social change and stability as a process of negotiated exchanges between parties.
Costs
Refers to the expenses associated with an activity or project, including money, time, or resources expended.
Benefits
Advantages or positive outcomes that derive from a particular situation or action.
Characteristics
Qualities, traits, or features that are inherent or typical of a person, object, or concept.
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