When Using Systematic Desensitization as a Method of Reducing Communication

question 28

Multiple Choice

When using systematic desensitization as a method of reducing communication apprehension, you begin by trying to relax while visualizing a nonthreatening communicative act. Which of the following situations would be a good choice for your initial visualization?

• A) You are introducing yourself to a group in which you are the only new member.
• B) You have been appointed the chairperson of a meeting.
• C) You are having a casual conversation with a coworker before a meeting.
• D) You have been asked to make a presentation, but do not have enough time to prepare.
• E) Your boss has just asked you a difficult question.

---

Definitions:

Residual Income

A measure of profitability that calculates the net income an investment or division generates above a specified minimum return.

West Division

The West Division can refer to a specific geographical or organizational subsection of a company or sports league, typically located in the western part of a country or region.

Minimum Required Rate

The lowest acceptable return on an investment, determined by the investor's risk tolerance and alternative investment options.

Return

The gain or loss on an investment over a specified period, expressed as a percentage of the investment’s initial cost.