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You Use Your Senses to Notice and Choose from the Many

question 39

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You use your senses to notice and choose from the many stimuli surrounding you.

Understand how to maintain long-term customer relationships through trust and reliability.
Understand effective strategies for responding to loss of sales or accounts to competitors.
Recognize the importance of investment in customer relationships based on potential sales.
Appreciate the value of non-verbal communication and gestures in maintaining customer relationships.

Definitions:

Merchandiser's Net Income

The profit realized by a merchandising company after subtracting all of its operational expenses and cost of goods sold from its total revenue.

Key Components

Essential parts or elements that make up a larger system or process.

Acid-Test Ratio

A liquidity ratio that measures a company's ability to pay off its current liabilities with quick assets.

Company's Liquidity

The ability of a company to meet its short-term financial obligations by quickly converting assets into cash without significant loss.

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