While Allyson Is Considering Her Options in a Computer Store,a

question 18

Multiple Choice

While Allyson is considering her options in a computer store,a sales representative finishes helping a male client and asks if he can help her.When she says her router is not working,he asks her very basic questions that he never bothered to ask the male customer.Before the conversation is over,it is clear that Allyson knows far more about routers than the sales representative.The representative's behaviour suggests that he has a generalized belief

• A) or norm of reciprocity.
• B) that by using informational social influence he will impress Allyson.
• C) fostered by the effects of realistic conflict theory in the computer industry.
• D) or stereotype that women are less likely than men to understand computer technology.

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Definitions:

Martin Seligman

A psychologist known for his work on positive psychology, learned helplessness, and well-being.

Cognitive Approach

A psychological perspective that focuses on mental processes such as perception, memory, and problem-solving.

Depressive Disorders

A group of conditions characterized by persistent feelings of sadness and worthlessness and a lack of desire to engage in formerly pleasurable activities.

Cognitive Tendencies

Inherent patterns or predispositions in thinking, such as biases or idiosyncrasies, that affect how individuals process information.