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Describe the role of money in campaigns.Some questions to consider: How is money regulated? What kind of constitutional protections do campaign donations and spending receive? How has the federal government tried to limit spending? What has been the influence of soft money?
Dissatisfied Customers
Individuals who feel their expectations have not been met by a product or service, often leading to complaints or returns.
Responsiveness
The ability of a company, system, or individual to quickly and effectively respond to customer requests, market changes, or other demands.
Service Quality
The assessment of how well a delivered service matches the expectations of the customer, often a critical component in customer satisfaction.
Customer Contact Audit
An evaluation of all the points at which a business interacts with its customers to assess and improve service quality and customer experience.
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