Which of the Following Statements Describes Internal Business Process Measures

question 48

Multiple Choice

Which of the following statements describes internal business process measures as a part of the balanced scorecard?

• A) They relate to client attraction, satisfaction, and retention.
• B) They focus on innovation and proceeds with an understanding that strategies change over time.
• C) They relate to organizational efficiency.
• D) They focus on corporate social responsibility.
• E) They relate to organizational effectiveness and profits.

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Definitions:

Subsistence

The minimum level of essentials (such as food and shelter) necessary for an individual to survive.

Catch-Up Effect

The theory suggesting that less developed countries can grow at a faster rate than developed countries because they can adopt existing technologies and best practices.

Diminishing Returns

A principle stating that if one factor of production is increased while others remain constant, the overall returns will eventually decrease after a certain point.

Real GDP

Gross Domestic Product adjusted for inflation, providing a more accurate representation of an economy's size and how it's performing over time.