Quattro Is a Pizza Shop That Delivers Pizzas Without Any

question 4

Multiple Choice

Quattro is a pizza shop that delivers pizzas without any extra charge.It also refunded the entire amount of the order when the pizza was not delivered within 30 minutes from the order placement.After two years it stopped this policy, but it still delivers pizzas without any extra charge.The fact that it stopped the policy of refunds in case of a delay of more than 30 minutes is an example of a _____ strategy.

• A)make over
• B)non-realized
• C)marked
• D)deliberate
• E)pre-termed

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Definitions:

Goods Made to Order

Products that are manufactured or prepared specifically according to the customer's specifications only after the order is received.

Goods Made to Forecast

Refers to products that are manufactured in anticipation of demand, based on predictions or forecasts of future customer needs.

Mass Customization

A production strategy that combines the flexibility and personalization of custom-made products with the low unit costs associated with mass production.

Process Focus

A management strategy that emphasizes the importance of processes, or series of actions, in achieving efficiency, quality, and customer satisfaction in production or service delivery.