To Resolve a Dispute,Ripley in South Dakota and Tyler in Utah

question 30

Multiple Choice

To resolve a dispute,Ripley in South Dakota and Tyler in Utah utilize Virtual Solution,an online dispute resolution (ODR) service.This limits these parties' recourse to the courts

• A)not at all.
• B)until the ODR service has issued a decision.
• C)with respect to any dispute arising between them.
• D)with respect to this dispute only.

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Definitions:

Unstable

Characterizes a state or condition that lacks consistency, predictability, or emotional steadiness.

Belief Perseverance

A tendency to continue to view an initial assumption as correct despite evidence to the contradictory.

Self-serving Bias

In attribution, the tendency for people to take personal credit for acts that yield positive outcomes and to deflect blame for bad outcomes by attributing them to external causes.

Fundamental Attribution Error

The tendency to overemphasize personality-based explanations for behaviors observed in others while underestimating the influence of situational factors.