A Client Who Received a Refill for a Medication Returns

question 13

Multiple Choice

A client who received a refill for a medication returns to the pharmacy and says,ìThis medication is wrong! It doesnít look anything like my usual prescription.î Which response by the pharmacist would be most appropriate? Credit will be given only if all correct choices and no incorrect choices are selected.

• A)"Your usual prescription drug is too expensive,so I substituted it with a generic one."
• B)"There is no difference between this drug and the one you usually get."
• C)"Our state allows me to substitute a generic drug when the prescription calls for a brand-name drug."
• D)"Don't worry.Can you see that the generic ingredients are exactly the same?"
• E)"This medication is a generic form of your other medication.That is why it looks different.But it has the same ingredients and should work the same way."

---

Definitions:

Fixed Asset Turnover Ratio

A financial metric that measures how efficiently a company uses its fixed assets to generate sales, calculated by dividing net sales by average fixed assets.

Capital Intensity Ratio

This ratio measures a company's investment in physical assets relative to its labor costs, indicating how much capital is used in the production process.

External Financing Needed

The amount of funding that a company must seek from external sources to finance its planned activities or investments, beyond what it can generate internally.

Capital Intensity Ratio

A measure of how much capital is used in relation to labor in the production process of a company.