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__________ uses an official calendar based on an Eastern translation of the Buddhist era,which essentially adds __________ to the __________ calendar.
Service Gaps Model
A framework identifying discrepancies between customer expectations and the actual services received.
Product Creation Process
Involves the steps and stages from conceiving a new product idea to the final launch and post-launch assessment in the market.
Reliability Service Dimension
An aspect of service quality referring to the ability of a company to perform the promised service dependably and accurately.
Customer Service
The help and counsel given by an enterprise to customers who acquire or employ its goods or services.
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