If a Salesperson Is Assessed on Problem Solving Skills Unrelated

question 26

Multiple Choice

If a salesperson is assessed on problem solving skills unrelated to selling,a potential problem is:

• A)criterion deficiency
• B)criterion overlap
• C)criterion dilution
• D)A and C
• E)none of the above

---

Definitions:

Fragmented Culture

An organizational culture characterized by disunity and an absence of shared beliefs or values among its members.

Disconnection

The process or state of being detached or separated from something.

Group

Three or more people who work independently to attain organizational goals.

Collectivist Culture

A social pattern that emphasizes group goals and the importance of cohesion within social or occupational groups.