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Maple Leaf Shoe Company wants to select a behavioural training approach to train its customer service personnel.Which of the following should it choose?
Human Capital
The collective skills, knowledge, or other intangible assets of individuals that can be used to create economic value for the individuals, their employers, or their community.
Corporate Social Responsibility
A business practice that involves participating in initiatives that benefit society and the environment beyond what is required by law.
Innovation
The process of implementing new ideas, creating unique products, or improving existing services to meet new requirements or market needs.
Social Invention
Innovative creations or solutions that address societal needs, shaping social behaviors and structures.
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