In Maple Leaf Electronics,every Customer Service Person Is Expected to Behave

question 8

True/False

In Maple Leaf Electronics,every customer service person is expected to behave and make decisions as if they were owners.This is an example of empowerment.

---

Definitions:

Communication

The process of transferring information, ideas, and feelings from one entity or group to another through the use of mutually understood signs, symbols, and language.

High Culture

Is enjoyed mainly by upper classes.

Popular Culture

Is enjoyed by all classes.

Low Culture

Forms of popular culture that are considered by some to lack the sophistication or complexity of high culture, often associated with mass consumption.