Examlex
The _____ was passed in 1970 to ensure safe and healthful working conditions for working men and women by setting and enforcing standards and by providing training, outreach, education and assistance.
CRM System
Customer Relationship Management system; a technology for managing a company's relationships and interactions with current and potential customers.
Post-sales Service
Support provided to a customer after the purchase of a product or service, aimed at ensuring satisfaction and loyalty.
Social Media Tools
Digital platforms and technologies used to create, share, and manage content for social networking.
Three Fs of Selling
A sales philosophy that emphasizes the importance of Feelings, Features, and Facts in the process of persuading potential customers.
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Q48: Explain the behaviorally anchored rating scale method.
Q65: In an) _ type of interview, the