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Duncan Solutions, a growing electronics firm, has recently installed an automatic service to respond to customer queries that can be resolved with minimal troubleshooting information. This system, which uses interactive voice response, has enabled them to significantly reduce the number of customer support employees they require. This reduced manpower requirement depicts the role of _____ as an external factor that impacts forecasting in the company.
Male Gay Behavior
The spectrum of actions, practices, and identities that characterize men who are emotionally, romantically, or sexually attracted to other men.
Tolerant
Displaying acceptance and openness towards opinions, practices, or behaviors that differ from one's own, without prejudice or discrimination.
Intergroup Strife
Conflict and competition that arise among groups due to differences in interests, beliefs, or resources.
Economic Terms
Language and vocabulary that pertain to the discipline of economics, dealing with the production, distribution, and consumption of goods and services.
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