An Involuntarily Committed Client Is Verbally Abusive to the Staff

question 20

Multiple Choice

An involuntarily committed client is verbally abusive to the staff, repeatedly threatening to sue. The client records the full names and phone numbers of the staff. Which nursing action is most appropriate to decrease the possibility of a lawsuit?

• A) Verbally redirect the client, and then refuse one-on-one interaction.
• B) Involve the hospital's security division as soon as possible.
• C) Notify the client that documenting personal staff information is against hospital policy.
• D) Continue professional attempts to establish a positive working relationship with the client.

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Definitions:

Profit-Maximizing Level

The point at which a firm achieves the highest possible profit, typically where marginal costs equal marginal revenue.

Marginal Revenue

The additional income that a firm receives from selling one more unit of a good or service.

Demand Schedules

Tables that show the quantity of a good or service that consumers are willing and able to purchase at different price points.

Monopolistic Competitive Industry

A market structure where many firms sell products that are similar but not identical, allowing for competition based on factors other than price.