An Involuntarily Committed Client Is Verbally Abusive to the Staff

question 20

Multiple Choice

An involuntarily committed client is verbally abusive to the staff, repeatedly threatening to sue. The client records the full names and phone numbers of the staff. Which nursing action is most appropriate to decrease the possibility of a lawsuit?

• A) Verbally redirect the client, and then refuse one-on-one interaction.
• B) Involve the hospital's security division as soon as possible.
• C) Notify the client that documenting personal staff information is against hospital policy.
• D) Continue professional attempts to establish a positive working relationship with the client.

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Definitions:

Dendrites

Branch-like extensions of neurons that receive signals from other nerve cells and conduct them toward the cell body.

Cerebrum

The largest part of the brain, responsible for voluntary activities, cognition, memory, and learning; it is divided into two hemispheres.

Thalamus

A brain structure that acts as a relay station for sensory and motor signal inputs to the cerebral cortex, except for the sense of smell.

Limbic System

A complex system of nerves and networks in the brain, involved in emotions such as fear and pleasure, as well as instincts and mood.