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Discuss Each of the Three Competitive Advantage Strategies (Operational Excellence

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Essay

Discuss each of the three competitive advantage strategies (operational excellence, product leadership, customer intimacy) and explain why most firms pursue only one of these strategies.


Definitions:

Task Variety

The degree to which a job involves different activities and skills, enriching the work experience and potentially increasing job satisfaction.

Job Enlargement

The process of increasing the variety and number of tasks that an employee performs within their job role.

Separate Workers

The practice of segregating employees based on certain criteria, which can potentially lead to issues such as discrimination.

Job Simplification

The process of breaking down jobs into their simplest components and removing unnecessary tasks to increase efficiency.

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