In Service Offerings, the Core Product Is Typically Composed of Three

question 30

Multiple Choice

In service offerings, the core product is typically composed of three interrelated dimensions. What are these dimensions?

• A) people, technology, and facilities
• B) people, processes, and physical evidence
• C) processes, employees, and facilities
• D) customers, employees, and processes
• E) reputation, operations, and quality

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Definitions:

Operating Activities

Activities that constitute the primary or central operations of a business, generating revenue and incurring expenses as part of its regular business functions.

Investing Activities

Financial transactions related to the acquisition or sale of long-term assets and investments not considered cash equivalents.

Financing Activities

Transactions that involve raising capital and repaying investors, including issuing stock and paying dividends.

Land Purchase

This refers to the acquisition of land as an asset, representing the cost paid to obtain ownership of a land parcel.