A Group of Two or More People of Similar Status

question 28

Multiple Choice

A group of two or more people of similar status who interact with each other and who share norms and goals is the text's definition of:

• A) clique
• B) peer group
• C) reference group
• D) marginal group

---

Definitions:

Trial Close

A sales technique where the salesperson presents a question or statement to the potential buyer to gauge their readiness to complete the purchase.

Prospect Pool

A group of potential customers or clients identified as likely to be interested in a company's products or services.

Orphans

In sales, accounts that have lost their representatives and require reassignment or special attention to maintain the relationship.

Observation

The action or process of closely monitoring or noticing something or someone, often used in marketing research to gather data on consumer behavior.