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question 115

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According to the text


Definitions:

Conflicting Messages

Situations where communication contains inconsistent or contradictory information, leading to confusion and misunderstanding.

Role Senders

Individuals or groups that define or influence the expectations and responsibilities associated with a particular role or position.

Person-Role Conflict

A type of conflict that occurs when an individual's values, beliefs, or behaviors are at odds with the expectations of their role in an organization.

Personal Values

The set of principles or beliefs that an individual views as important and guides their behavior and decision-making processes.

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