A Performance Issue Is Called a Single Incident When

question 15

Multiple Choice

A performance issue is called a single incident when:

• A) it has evolved into a behavior pattern in the employee.
• B) it is serious and could have legal consequences.
• C) it can be resolved by communicating with and coaching the employee.
• D) it is repeated after a few days of satisfactory performance because of a corrective measure.
• E) it requires the progressive discipline process to be corrected.

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Definitions:

Appraisal

A formal assessment process in which an employee's job performance and productivity are evaluated, typically involving feedback and discussions about development and goals.

Compensation System

A structured approach to pay and benefits that an organization offers to its employees in exchange for their work and contributions.

Customer Satisfaction Measure

Metrics or tools used to evaluate the degree to which a product or service meets or exceeds the expectations of its customers.

Staffing Efforts

The activities involved in identifying, acquiring, and managing personnel to meet an organization's needs.