Donna Grennan Is an HR Manager at a Software Development

question 49

Multiple Choice

Donna Grennan is an HR manager at a software development firm with a diverse and multicultural workforce comprising of Asians, Hispanics, and others. Around the time of Halloween, she approached their CEO Juan Cruz with a plan to conduct a special program for all employees. Her idea was to create an opportunity where all employees can showcase their culture, in addition to the typical Halloween celebrations, by coming to the office in their traditional clothes and bringing some of their native cuisines. Juan shot down her idea before she had even finished presenting her plans and told her, instead, about the various employee participation initiatives he had scheduled for Christmas. Juan represents the _____ listening style in this scenario.

• A) active
• B) passive
• C) competitive
• D) receptive
• E) deceptive

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Definitions:

Scripts

in psychology, refer to sequences of expected behaviors, actions, and events in particular contexts or social situations.

Cultural Contexts

The varied social, religious, economic, and cultural settings that affect and shape individuals' behaviors, practices, and perceptions.

Practice

The act of rehearsing a behavior over and over, or engaging in an activity repeatedly, for the purpose of improving or mastering it.

Cultural-Context Theorist

A scholar who studies how cultural contexts influence human development, behaviors, and thinking.