When Communication Occurs from the Upper Levels of an Organization

question 12

Multiple Choice

When communication occurs from the upper levels of an organization to the lower levels of the organization, it is termed as _____ communication.

• A) diagonal
• B) parallel
• C) upward
• D) downward
• E) horizontal

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Definitions:

Reward

A benefit given for some form of achievement, service, or behavior deemed desirable.

Caring Confrontation

A method of addressing issues directly and honestly while also showing concern and support for the feelings and welfare of those involved.

Discipline Problems

Issues related to managing conduct and enforcing rules, often in an educational or organizational context.

Core Values

Fundamental beliefs or guiding principles that dictate behavior and action within an organization or individual's life.